Live · Available 24 / 7 Commercial Refrigeration Rescue · Manhattan & Brooklyn

When it
breaks,
we rescue. Same day. Any brand. 24 / 7 · 365.

Walk-in coolers, freezers, ice machines, beer coolers — for Manhattan's luxury hotels and restaurants. We're the team that arrives, diagnoses and gets you running before service.

(646) 844-4476

No voicemail · A real technician answers

Status● Live

Avg response≈ 4 hr

Same-day fix98 %

BoroughsMN · BK · QN

—Trusted across Manhattan hospitality

5-Star Hotels Michelin Kitchens Boutique Bars Members Clubs Catering Halls

What we
rescue.

We service every category of commercial refrigeration — from custom-built walk-in cold rooms behind a Michelin kitchen to the back-bar bottle cooler at a packed cocktail lounge. Any brand. Any configuration.

01 / 06

Walk-in Coolers

The heart of any commercial kitchen. Compressor failures, refrigerant loss, evaporator coils, gaskets, doors — diagnosed and resolved before doors open for service.

Same-day service

02 / 06

Walk-in Freezers

A freezer down means thousands in product at risk every hour. We treat every freezer call as a code-red. On-site diagnostics within hours, not days.

Priority emergency

03 / 06

Walk-in Boxes

Custom cold-storage configurations for NYC's luxury hospitality. Every layout, every panel system, every door. Diagnosed by refrigeration logic — not by manual.

All configurations

04 / 06

Ice Machines

Hoshizaki, Scotsman, Manitowoc, Ice-O-Matic, Follett. No ice = no service for any bar or banquet operation. We carry the parts — we keep the ice flowing.

All major brands

05 / 06

Reach-Ins & Lowboys

Reach-in coolers, undercounter lowboys, prep tables, sandwich units. The workhorses behind every line — kept running through every Saturday rush.

Same-day service

06 / 06

Beer Coolers & Back Bar

Bottle coolers, draft systems, glycol lines, back-bar refrigeration. Bars don't survive warm beer at peak hours. We respond fast — nights and weekends included.

24 / 7 available

— Availability

^HR

A real technician picks up. No call centers, no voicemail loops.

— Avg response · MN

^HR

Average response time across Manhattan during operating hours.

— Same-day fix rate

Restored to operation on the first visit — even without OEM parts.

— Brands serviced

Any

We diagnose the refrigeration system — not the logo on the panel.

Manhattan + Brooklyn · Hospitality refrigeration

The kitchens that don't
stop. The team that doesn't sleep.

24 / 7 · 365 ≈ 4 hour response Any brand

Every brand.
No exceptions.

Manufacturers we service daily. If it's not on this list — we still service it. We're refrigeration technicians, not brand specialists.

Hoshizaki

Scotsman

Manitowoc

Ice-O-Matic

Follett

True

Traulsen

Continental

Beverage-Air

Turbo Air

Delfield

Kolpak

Why RSQ.

Six things we won't compromise on. They're the difference between a vendor and a partner you can hand the keys to.

Commercial only. Zero residential.

We don't fix home fridges. Specializing only in commercial refrigeration means we're sharper, faster, and better equipped than any generalist HVAC outfit.

Running today — not next week.

Even without OEM parts. We engineer creative solutions to get the unit operational the day we arrive. Your service doesn't get cancelled.

Any brand. We know the system.

Hoshizaki or a no-name unit with a missing manual — we diagnose the refrigeration cycle, not the logo. If it cools, we fix it.

Real 24/7. A human answers.

No voicemail. No outsourced call center. A technician picks up the phone — Christmas morning, Super Bowl Sunday. If you're down, we're coming.

Trusted by Manhattan's finest.

5-star hotels on Fifth Avenue, Michelin-starred restaurants, members-only clubs and luxury hospitality groups. They trust RSQ because we understand their standard.

Straight pricing. No upsells.

We quote the fix. We do the fix. Transparent pricing before we start work. No surprise charges, no manufactured emergencies. Just refrigeration rescued.

—Service area

From Midtown to DUMBO.
One team. Same response.

Headquartered in NYC. We dispatch from depots in Manhattan and Brooklyn — same-day across the city, with priority response in Midtown, Downtown, and the surrounding hospitality corridors.

Manhattan

Midtown · Downtown · Upper East · Upper West · SoHo · TriBeCa · Chelsea · West Village · Hudson Yards · Financial District

Brooklyn

Williamsburg · DUMBO · Park Slope · Brooklyn Heights · Greenpoint · Bushwick · Cobble Hill · Carroll Gardens

Queens

Long Island City · Astoria · Hunters Point

Bronx

Service by appointment for hospitality clients

From the
field.

Practical, no-fluff guidance from technicians who service NYC kitchens daily. Written for facility managers, operators, and chefs who'd rather prevent the call than make it.

Diagnostics8 min read